Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

The Advanced Boot Options screen lets you start Windows in advanced troubleshooting modes. You can access the menu by turning on your computer and pressing the F8 key before Windows starts.

Warning: Turning off Memory Integrity on a Secured-core PC takes the device out of a Secured-core state.If you choose to continue using your device without addressing the driver problem, you might discover that the functionality the driver supports does not work any longer, which could have consequences ranging from negligible to severe.

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Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Sign out of Teams. While it's a good idea to remain signed in to continue receiving chats, notifications, incoming calls, and other activities, sometimes you might want to sign out of Teams to use another account or for other reasons.

With Edge Chromium, you can add multiple profiles. Profiles allow multiple users to operate in a shared environment while maintaining access to their personalized browser settings, bookmarks, and extensions.

For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives.

At Microsoft, we're guided by our AI principles, our Responsible AI Standard, and decades of research on AI, grounding, and privacy-preserving machine learning.Data privacy and security is a key principle of responsible AI. We aim to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships.

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