For Wi-Fi connection. Select Start > Settings > Network & internet > Wi-Fi and then select the Wi-Fi network you're connected to.

Get help with signing in, changing passwords, creating and sending mail, deleting mail, creating folders, and more in Outlook on the web.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

OneDrive not connected. If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below.

Tip: If you encounter a problem on your Windows device, pressing the Windows logo key + F takes a screenshot, then opens the Feedback Hub app and automatically uploads the screenshot to the Feedback tab. Follow the on-screen instructions to detail the problem you've encountered.

Looking for a long-lost app or program? There are several ways you can find what you need. Select Start , and then scroll through the alphabetical list on the left (if your Start screen is set to show as full screen, select All apps, and then scroll through the list).

An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements.

Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.

Sign out of your account and then sign in to your new account. If everything is fixed, move your personal data and files to the new account. To move your personal files from your old account to your new account, try opening File Explorer, expanding This PC > OSDisk (C:), and looking in the Users folder, where you should see folders for both accounts.

If you don't have a Microsoft account for Skype: In the Skype sign in window, select Create new account (or go directly to the Create an account page).