Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Note: If a document has been shared with you for review, you may not be able to turn off Track Changes.If you want to edit the document without tracking changes, you’ll need to either save a copy or ask the person who sent it to you to share it again with review mode turned off.

Outlook won't accept my password. If you've forgotten the password for a Microsoft account, user our sign-in helper to get back into your account.. If you know you’re using the correct password for your email account but Outlook won’t accept it, you might have an email account that requires additional security.

Microsoft Defender is a security app that helps people and families stay safer online with malware protection, web protection, real-time security notifications, and security tips.Microsoft Defender is included in a Microsoft 365 Family or Personal subscription and works on your phone (Android or iOS), PC, and Mac.

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Under Microsoft Defender Firewall, switch the setting to On.If your device is connected to a network, network policy settings might prevent you from completing these steps. For more info, contact your administrator.

How does multifactor authentication work? Let's say you're going to sign into your Microsoft account or work or school account, and you enter your username and password.If that's all you need then anybody who knows your username and password can sign in as you from anywhere in the world!

Notes: If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person.. If you made a substantial hardware changes to your device (such as replacing the motherboard) and you have a valid product key, try to activate Windows by phone.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

In order to obtain the details of your reward, please go to your Order History and scan through the list of your orders. Look for the reward in question and at the far-right, click the Order Details button to get your redemption code or link.