Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet. Make sure Wi‑Fi is turned on. Select the No internet icon on the right side of the taskbar, and make sure Wi-Fi is turned on.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

了解如何在 Windows 10 和 Windows 11 中添加用户帐户。 有了帐户之后，每个人都可拥有单独的文件、浏览器收藏夹和私人桌面。

Windows 11 lets you quickly check your network connection status. Select the Start button, then type settings. Select Settings > Network & internet. The status of your network connection will appear at the top.

An upgrade moves your PC from a previous version of Windows—such as Windows 7 or Windows 8.1—to Windows 10. An upgrade can take place on your existing device, though Microsoft recommends using Windows 10 on a new PC to take advantage of the latest features and security improvements. This FAQ is intended to answer questions about upgrading to Windows 10.

Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now. Check for updates. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows. Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store.

Download printer drivers in Windows. If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers. Make sure your printer is on and connected to your PC. Open Start > Settings > Bluetooth & devices > Printers & scanners . Select the name of the printer, and then choose Remove.

Keyboard shortcuts for Visio. Keyboard shortcuts for Sway. Keyboard shortcuts for Delve. Keyboard shortcuts for the File menu in Microsoft 365 for Windows. Keyboard shortcuts for SmartArt graphics in Microsoft 365 for Windows. Use a keyboard to customize the Quick Access Toolbar. Use the keyboard to work with the ribbon.

Office cheat sheets. Get up to speed in minutes, quickly refer to things you’ve learned, and learn keyboard shortcuts. If you have trouble viewing these PDFs, install the free Adobe Acrobat Reader DC. Outlook Mail for Windows. Outlook Calendar for Windows. Outlook Mail on the web.

Find answers to frequently asked questions about Office 2021 and Office LTSC for Windows and Mac on the official support page.