Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

If you want to give access to desktop apps, make sure that Let desktop apps access your microphone is turned on.You can't turn off microphone access for individual apps. Others can't hear me. Try the following solutions:

To increase security and performance, Windows 11 in S mode only runs apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, or if you have Windows 10 Pro, Enterprise, or Education and want to upgrade to Windows 11, you'll need to permanently switch out of S mode.

Find your product key to activate Windows. A product key is a 25-character code that's used to activate Windows and helps verify that Windows hasn't been used on more PCs than the Microsoft Software License Terms allow.

Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

Устранение неполадок с аксессуарами Bluetooth. Если вы можете включить Bluetooth, но у вас возникают проблемы со связыванием или использованием аксессуара Bluetooth, см. следующие действия, которые помогут вам устранить ...

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.