Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Learn more. Fix problems with apps from Microsoft Store. Manage your purchases from the Microsoft Store. Need more help? Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help.If you still need help, select Contact Support to be routed to the best support option.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Explore OneDrive support, help, and learning resources. Learn how to protect your important files, documents, and memories with OneDrive.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

若要捕获视频截图，请打开“截图工具”，选择“ 录制 ”按钮，然后选择“ 新建录制”，或按 Windows 徽标键 + Shift + R。选择要录制的屏幕区域，然后选择“ 开始”。完成后，选择“ 停止”。此时，可以按原样保存录制内容，或在 Clipchamp 视频编辑器中选择“在 Clipchamp 中编辑 ”以使用录制内容。

Browse on the go with the new Microsoft Edge for Android and iOS devices. Microsoft Edge offers better protection and privacy, and can sync your favorites, passwords, and more across your desktop and mobile devices.

To increase security and performance, Windows 11 in S mode only runs apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, or if you have Windows 10 Pro, Enterprise, or Education and want to upgrade to Windows 11, you'll need to permanently switch out of S mode.