Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Find out how to use Game Bar to capture game play, chat with friends, track achievements, and more.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Use the Windows Quick Assist app to get help with a computer problem from family or friends or help them out. Quick Assist uses a remote connection, so remember to only use it with people you trust, since they can see your computer screen or control your PC (if you allow it).

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

The recommended (and easiest) way to get SP1 is to turn on automatic updating in Windows Update in Control Panel and wait for Windows 7 to notify you that SP1 is ready to install.

In Windows, having a camera and microphone as part of your device lets you make Teams video calls, take pictures, record videos, and more. Many apps and services request and use the camera or microphone, and Windows settings give you control over which apps can use your camera or microphone.

Track and print results. When you create and send an email with voting buttons to others, you may want to track and print the results. You can either quickly copy the voting results into a blank Word document or a new email, or copy them into Excel so you can work with the data later.