If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Under Ways to sign in , you have three choices to sign in with Windows Hello:. Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera

Step 2. Install Office. Select the Microsoft 365 folder from the virtual drive and then double-click either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation. If you're not sure which version is right for you, see Choose the 64-bit or 32-bit version of Office. ...

To turn off your PC in Windows 10, select the Start button, select the Power button, and then select Shut down.. I'm having trouble opening the Start menu

Windows 11, version 23H2 ; July 25, 2024—KB5040527 (OS Builds 22621.3958 and 22631.3958) Preview; July 9, 2024—KB5040442 (OS Builds 22621.3880 and 22631.3880)

Turn on Find my device. When you set up a new device, you can decide whether to turn on or turn off the Find my device setting. If you turned it off during setup and now want to turn it on, make sure your Windows device is connected to the internet, has enough battery power so it can send its location, and that you're signed in to the device using your Microsoft account.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually.

Learn how to run a disk cleanup in Windows including deleting temporary and system files to free up disk space.

On a Mac? See Check for Office for Mac updates automatically.. Click here for the Latest updates for versions of Office that use Windows Installer (MSI).. Choose your version of Office. If you're not sure what version of Office you have, see What version of Office am I using?. Not sure which type of install you have?