Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently Secure Boot capable.

On your PC, go to Xbox.com and select Sign in.If there are problems with your account, the instructions will help you solve them. If you can’t go beyond the sign-in screen, select Forgot my password and follow the instructions.

Symptoms. When the operating system is in high-DPI mode, applications that use the Microsoft Foundation Classes (MFC) library of Microsoft Visual C++ 2013 may behave incorrectly.

Important: If your device is out of support, it is no longer receiving security updates from Microsoft and may become more vulnerable to security risks and viruses.Therefore, we strongly recommend that you update to the latest version of Windows. Each version of Windows is supported for 18 months.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Under Microsoft Defender Firewall, switch the setting to On.If your device is connected to a network, network policy settings might prevent you from completing these steps. For more info, contact your administrator.

On the settings page for that app, change the setting for Let this app run in the background.Here’s a summary of each option: Always.The app is always allowed to run in the background—receive info, send notifications, and stay up to date—even when you’re not actively using it.

Learn how to access Microsoft Store on Windows by selecting the icon on the taskbar or using the search box.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history.On the Order history page, find your order and then look under Status.. Open Rewards dashboard

In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy: