Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

When prompted, enter the product key. You can find the product key on the sticker on the CD case or other packaging. If you need help, see Find your Product Key for Office 2007.

若要捕获视频截图，请打开“截图工具”，选择“ 录制 ”按钮，然后选择“ 新建录制”，或按 Windows 徽标键 + Shift + R。选择要录制的屏幕区域，然后选择“ 开始”。完成后，选择“ 停止”。此时，可以按原样保存录制内容，或在 Clipchamp 视频编辑器中选择“在 Clipchamp 中编辑 ”以使用录制内容。

Info for Windows Insiders. If you’re an Insider and the current preview build isn’t working for you, select Start > Settings > System > Recovery .Next to Go back , select Go back.This won’t remove your personal files, but it’ll remove recently installed apps and drivers, and change settings back to their defaults.

Note: If you forgot your account info and had to reset your security info, you must wait 60 days before closing your account.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

If you open a page written in a different language than your preferred languages in settings, Microsoft Edge will automatically prompt you to translate it. The Translate icon appears in the address bar when you go to a web page that’s written in a foreign language. A language is considered foreign to you if it's not included in your Preferred languages list in Settings.

Microsoft generally releases the MSRT on a monthly cadence as part of Windows Update or as a standalone tool. (For exceptions, see Skipped releases.)Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families).For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Remarques : Votre mot de passe Hotmail ou Outlook.com est le même que celui de votre compte Microsoft. Si vous pouvez vous connecter mais que vous rencontrez des problèmes avec Outlook.com, vérifiez l’état du service.Si l’état n’est pas vert, patientez jusqu’à ce que le service fonctionne normalement et essayez de vous reconnecter.