Get help and support for Microsoft Edge. Find Microsoft Edge support content, how-to articles, tutorials, and more.

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Note: You might not be able to change the power mode when a custom power plan is selected.If you can’t set the power mode in Power & battery settings, open Control Panel, select System and Security > Power Options, then choose a Balanced power plan.

Tip: If you're a Microsoft 365 Family or Personal subscriber you get Microsoft Defender, our advanced security software for Windows, Mac, iOS, and Android, as part of your subscription.Learn more at Getting started with Microsoft Defender.

Try it! Universal search. Select Search on the taskbar or press Windows logo key + S, then type what you want to find.You'll get personalized search results for people, email, and files in local and shared sites, or from the web. Desktop groups

If you are using a mouse, select Start > Settings > Accessibility > Magnifier.Select View, and then open the Keep the mouse pointer or Keep the text cursor drop-down menu, and select how Magnifier behaves when the mouse pointer or text cursor move around the screen. This is something you should experiment with to see which combination works best for you.

To see where your browser is saving downloads, look in your browser's settings. For example, in the new Microsoft Edge , select Settings and more > Settings > Downloads .The file path for your downloaded files (for example, C:\Users\[your name]\Downloads) is listed under Location.. In Microsoft Edge Legacy , select Settings and more > Settings .

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall.

Lithium-ion batteries wear out over time, which can result in a battery not holding a charge for as long as it did when it was new. Keeping the battery charged to 100% all the time can cause it to deteriorate faster.

In Windows, having a camera and microphone as part of your device lets you make Teams video calls, take pictures, record videos, and more. Many apps and services request and use the camera or microphone, and Windows settings give you control over which apps can use your camera or microphone.