If you already have a Microsoft account that you use to sign in to other Microsoft services (such as Windows, Outlook, OneDrive, Office, MSN, and Skype), use that account to create your Xbox account as well.

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If you see a Let's get started screen with options to try, buy, or activate Office, this means that Office is installed on your new PC as a 1-month trial of Microsoft 365 Family. You won't receive a product key from your PC manufacturer unless you paid for an Office product key card. Instead, you can start a trial of Microsoft 365 Family, or buy Office.

DirectX 9.0c 通过安装 DirectX 9.0c 最终用户运行时适用于 Windows XP 和 Windows Server 2003。. 某些应用程序和游戏需要 DirectX 9。 但是，你的计算机包含更新版本的 DirectX。 如果安装并运行需要 DirectX 9 的应用程序或游戏，你可能会收到错误消息“无法启动此程序，因为计算机中丢失 d3dx9_35.dll。

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As a way to sign every time, by using a one-time password code to increase account security. This is called two-step verification or multi-factor authentication.

Sign in to a work/school account using a remote computer. Many apps allow you to authenticate by entering a code on another device such as a PC.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

In Windows 11, ensure that Camera access, Let apps access your camera, and the individual toggle for the Microsoft Store app you wish to use is turned on. If you do not see the app or website you're looking for in the list, it's likely a desktop app. Desktop apps cannot be individually toggled, but access for those apps can be controlled using Let desktop apps access your camera.

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.