If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.

If your Surface doesn't turn on at all, your device needs to be sent to Microsoft for repair or replacement. For more details, check If your Surface still won't turn on or start, submit a service order.

Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. It scans your computer for the problem and then tries to fix it so your computer can start correctly.

Basic troubleshooting steps for Windows 10 blue screens and stop code errors In most cases when Windows 10 restarts unexpectedly, the problem is resolved by the restart and no further action is needed. However, if Windows 10 restarts frequently due to the same stop code error, try these basic troubleshooting steps to resolve the issue:

Reset steps You can reset your PC when you are signed in to Windows or from the Windows Recovery Environment (Windows RE). Important During the resetting process, it's possible that your screen might go black for a long period of time (occasionally upwards of 15 minutes) and that your device might attempt to restart itself.

Windows 11 Windows 10 Audio issues on your PC can be incredibly frustrating, especially when you're trying to watch a video, attend a meeting, or listen to music. Fortunately, most sound problems can be fixed by following a series of troubleshooting steps. This article provides a comprehensive guide to resolving audio issues in Windows. The tips are listed in order, so start with the first one ...

Windows 11 Windows 10 Printers are essential devices in many homes and workplaces, but they can sometimes run into problems when used with Windows operating systems. This article covers common printer problems in Windows, including printer not found, print jobs stuck in the queue, printer spooler crashes, and more, along with step-by-step troubleshooting solutions for each issue.

Windows 11 Windows 10 Go to Start , select the Power button, and then select Restart . Go to Start , select the Power button, and then select Restart .

Learn how to fix Surface battery charging issues, including when Surface will not charge or run on battery. Follow step by step troubleshooting and power solutions.

Here's what to do if your Surface gets stuck on the Surface logo screen with no spinning dots or turns off after logo screen.