Unlicensed Product and activation errors in Office
If Microsoft 365 or Office activation fails, you'll get Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Microsoft 365 or Office apps, and most features of Microsoft 365 or Office are disabled. To restore all features of Microsoft 365 or Office, you'll need to fix the problem that's causing activation to fail.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office 365 Small Business, Microsoft 365 admin, InfoPath 2013
Fixes or workarounds for recent Office installation or activation ...
Office for Android Good news! There are no installation or activation issues affecting Office for Android currently. All cylinders are firing. Office in the Microsoft Store [WORKAROUND] Language switches to English after activating pre-installed Office product Troubleshoot installing Office Troubleshoot installing Office Office is taking long ...
Applies To: Excel 2024, Outlook 2024, PowerPoint 2024, OneNote 2024, Word 2024 for Mac, Outlook 2024 for Mac, PowerPoint 2024 for Mac, OneNote 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, OneNote 2021, Word 2021 for Mac, Outlook 2021 for Mac, PowerPoint 2021 for Mac, OneNote 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Excel 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016
"Product key is not valid" error when activating Office
The Activation wizard might appear unexpectedly and Microsoft 365 or Office fails to activate over the Internet with the following error message: This product cannot be activated because the product key is not valid.
Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home
Contact - Microsoft Support
MICROSOFT SUPPORT If Microsoft 365 or Office activation fails, you'll get Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Microsoft 365 or Office apps, and most features of Microsoft 365 or Office are disabled. To restore all features of Microsoft 365 or Office, you'll need to fix the problem that's causing activation to fail.
Users might receive a Product Deactivated error in Microsoft 365 Office ...
Changes in license/product assignment at the user level. Example: switching user license from Office 365 E3 subscription to Microsoft 365 E3 subscription Removing and re-adding users to the same license group or different license group. Toggling license or service plan for the users.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365
Errores de activación y de producto sin licencia en Office
Microsoft 365 Office 2024, Office 2021, Office 2019 y Office 2016 Microsoft 365: Usar el solucionador de problemas de activación de Microsoft 365 El solucionador de problemas de activación de Microsoft 365 se ejecuta en equipos Windows y puede ayudarle a identificar y corregir problemas de activación de Microsoft 365.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 for home, Office 365 Small Business, Microsoft 365 admin, InfoPath 2013
"This product key has already been used" error in Office
If you see the message "This product key has already been used," this means that you've already redeemed your product key and added your Office product to your Microsoft account.
Applies To: Excel for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, OneNote 2024, Project Standard 2024, Visio Standard 2024, Office 2024, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Visio Professional 2013
Troubleshoot installing Office | Microsoft Support
Help to fix install errors for Office, such as "can’t install Office", "something went wrong" or situations where install hangs or activation fails.
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016, Microsoft 365 for home, Office 365 Small Business, Microsoft 365 admin, Microsoft 365 for Mac
Office product key error "This product key isn't meant for your region"
If you get this message, this means that your product key was purchased in a different country or region than where you're currently located. Office product keys must be redeemed in the country or region where they are purchased. For help with this error, contact Microsoft support.
Applies To: Office 2024, Office 2021, Office 2019, Office 2016
Get help with product key errors on Office.com/setup
Get help with product key errors, or geographical region errors, when you redeem a new Office product key on Office.com/setup.
Applies To: Office 2024, Office 2024 for Mac, Office 2021, Office 2021 for Mac, Office 2019, Office 2016, Microsoft 365 for home