To release an email stuck in your Drafts or Outbox folder, select one of the sections below. Email stuck in Outlook Fix messages that are stuck in the Outbox When a message gets stuck in your Outbox, the most likely cause is a large attachment. Click Send/Receive > Work Offline. In the Navigation Pane, click Outbox. From here, you can: Delete the message. Just select it and press Delete. Drag ...

To release an email stuck in your Drafts or Outbox folder, select one of the sections below. Email stuck in Outlook Fix messages that are stuck in the Outbox When a message gets stuck in your Outbox, the most likely cause is a large attachment. Click Send/Receive > Work Offline. In the Navigation Pane, click Outbox. From here, you can: Delete the message. Just select it and press Delete. Drag ...

Email stuck in Outlook.com If your emails are not sending from Outlook.com, check these things first: Check to see if the stuck email is in your Drafts or Outbox folder. If the message has an attachment that’s larger than 25MB, delete the attachment and either attach a smaller file or upload the file to OneDrive and then attach a link to the attachment. You can then try to send the message ...

In Outlook, sometimes your outgoing messages get stuck in your outbox and just won't send. Learn about some ways to get them moving.

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Did you get an Outlook not responding error? Is Outlook stuck on a screen that simply says "Processing"? Or does Outlook freeze or stop working when you're opening a file or sending an email message? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.

Get Copilot's help fixing my Outlook email connection. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. Repair a profile in Outlook In Outlook, choose File. Choose Account Settings > Account Settings.

How do I open Outlook with the /profiles switch? What are fixes for new Outlook for Windows? Make a fixes or workarounds reference card for me. Last updated: November 2026 For issues that are not covered on this page, we have multiple tools to help you automatically diagnose and fix a range of classic Outlook problems.

Why won't Outlook open or load my profile? How do I fix messages stuck in the Outbox? Get a quick breakdown of Outlook loading profile issues.

Legacy Outlook for Mac 2011 does not work with macOS 10.15 Catalina Sending meeting updates with REST calendar sharing feature in legacy Outlook for Mac Categories no longer appear in the sidebar of individual calendars in legacy Outlook for Mac Known issues syncing Google accounts to the Microsoft Cloud Need more help? ... Have a feature request?