A third-party driver update for MTP devices caused some USB connected phones or media devices to not work properly. This update fixes the problem and removes the incorrect driver from Windows 10.

Learn how to fix common issues with Phone Link, such as data syncing, connectivity, updates, and features. Find out how to check your Microsoft account, unlink and reconnect devices, and provide feedback.

Learn how to update your Surface device with the latest drivers and firmware for Windows 10 or Windows 11. Find links for automatic and manual updates, and check your Surface model and OS build.

Learn how to remove a device from the Phone Link app on your PC and your Android or Surface Duo device. Follow the steps for both devices and sign out of your Microsoft account on the web.

Learn how to use Microsoft Phone Link and Link to Windows apps to access your Android phone content on your Windows PC. Find out the latest features, design updates, and how to get the apps on your device.

A USB recovery drive lets you reset your Surface to its factory settings and can help you troubleshoot and fix problems with your device. Learn how to download a recovery image, create a recovery drive, and boot from it to restore your Surface.

Learn how to reset your Android device and PC with the Phone Link app if you have connectivity issues. Follow the steps to unlink and relink your devices, and reset the Phone Link app on both devices.

Learn how to share files between your PC and Android device using Phone Link and Link to Windows app. You can also copy and paste or drag and drop content between your devices with compatible devices and settings.

Learn how to update or reinstall device drivers in Windows using Device Manager. Follow the steps to search for updated driver software, uninstall a driver, or troubleshoot driver issues.

Learn about the design, performance, and features of the Surface Pro X, a slim and sleek 2-in-1 device with a 13" touchscreen display and optional LTE. See the technical specs, accessories, and Windows 11 compatibility of the Surface Pro X.