Office error code 0x80070005 when activating Office
Sometimes Office has trouble completing the activation process. If this happens, you'll see the following error message in Office: "We're sorry, something went wrong and we can't do this for you right now. Please try again later. (0x80070005)" Here are some things you can try to fix the problem.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Project Online Desktop Client, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Visio Professional 2016, Office 2016, Visio Professional 2013, Microsoft365.com, InfoPath 2013
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This means that there might be a problem with the Xbox service, or that there's an issue with the item you're trying to launch. Try the solutions below to resolve the issue, depending on the device you're using. Did this resolve the issue? Still need help? Chat online or request a call if available.
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