Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone. It should look something like this:

Both Microsoft and Xbox gift cards and download codes work in the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downlaods for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Describes how to troubleshoot problems that occur when you install, uninstall, or upgrade a program on a Windows-based computer by using Windows Installer.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams. Provides information for avoiding and reporting Microsoft technical support scams.

Overview. Account has been locked. Microsoft account. If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use. How to unlock your Microsoft account. To unlock your account, sign in to get a security code. Tips:

The Microsoft Authenticator app helps you sign in to your accounts when you're using two-step verification. Two-step verification helps you to use your accounts more securely because passwords can be forgotten, stolen, or compromised.

Select Add sign-in method. Select Choose a method and then Authenticator app. Follow the on-screen instructions, including using your mobile device to scan the QR code, and then select Next. You'll be asked to approve a notification through the Microsoft Authenticator app, to verify your information. Select Save.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

This security update resolves a Microsoft Office spoofing vulnerability. To learn more about the vulnerability, see Microsoft Common Vulnerabilities and Exposures CVE-2021-38650. Note To apply this security update, you must have the release version of Office 2016 installed on the computer.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.