Discusses how to install and use the Debug Diagnostics tool to troubleshoot high CPU usage by a process in IIS.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

When a user connects to a Remote Desktop Server (RDS) by using a Smart Card, and then disconnects from the session but the user session stays logged on, the Scenumdevice.exe, Certprop.exe and Scardsrv.exe processes consume 100 percent of CPU resources on a single processor core.

Fixes an issue in which both the Svchost.exe process and the Lsm.exe process consume lots of CPU resources. This issues occurs after you remotely connect to a computer that is running Windows 7 or Windows Server 2008 R2.

This article describes the essential tools that you can use to manage Windows, and each section of this article provides a concise overview of a specific tool. You'll find a brief description of the tool's functionality, its applications, and instructions on how to access it.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

To run a Control Panel tool in Windows, type the appropriate command in the Open box or at a command prompt. NOTE: If you want to run a command from a command prompt, you must do so from the Windows folder.

It should only use a few megabytes of memory. If your RAM use is high and your PC is running slowly, an app might cause the Runtime Broker to use up to a gigabyte of RAM or more.

Fixes an issue in which you experience the performance issues because of high CPU usage in SQL Server 2016 and 2017.

By using System Restore, you can undo these changes without affecting your personal files, providing a safe way to resolve problems without losing important data. System Restore works by utilizing restore points, which are snapshots of the system's configuration and settings at a specific moment.