To access the code, you'll need a tool for reading MSI files, which is typically available to IT professionals.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Whenever you purchase or troubleshoot a PC game, first make sure your computer can meet the game's minimum system requirements. Although every game has different requirements, PC games generally use a lot more “horsepower” than other applications and are particularly demanding on your video and sound hardware.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Learn how to identify, remove, and prevent unwanted software on your PC.

Learn how to run System File Checker in Windows to check if your computer has problems with files.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11.

Right-click Command Prompt, and then select Run as administrator. Press the Enter key to run the command. The command prompt will output some text to indicate if the command was processed successfully. Once Command Prompt completes the task, try launching the game again.

Find out which version of DirectX is on your computer so you can help your game or multimedia software to work properly.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.