There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Get Help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your devices. View troubleshooter results. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

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When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

You can use the Wilogutl.exe tool to analyze log files from a Windows Installer installation. This tool may suggest solutions to errors that are found in a log file.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

To fix this problem, you’ll need to reset the Store, clear the Store cache, and run the Windows Update troubleshooter: To clear the Microsoft Store cache, press the Windows Logo Key + R to open the Run dialog box, then type wsreset.exe and select OK.

The Event Viewer is a Microsoft Management Console (MMC) snap-in that you can use to view and manage event logs. It provides a detailed record of system, security, and application events on a Windows device, which can be invaluable for troubleshooting and monitoring system health.

Windows 11 may automatically recommend troubleshooting steps when installation or removal fails. Follow the guidance provided in the error message or notification. Reset this PC how to reset your PC.

To find relevant files from your PC and the cloud, search from File Explorer Home. Note: Sign in to your cloud account (s) from Start > Settings > Accounts to enable cloud search.