Need more help? If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation. If you get an error message when you're uninstalling, try the Program Install and Uninstall Troubleshooter.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC. Important: Before you use Microsoft Defender Offline, make sure to save any open files and close apps and programs. Open your Windows Security settings.

To open File Explorer in Windows 11, select File Explorer on the taskbar or press the Windows logo key + E on your keyboard. Here are some things to try if File Explorer won't open. Check for updates. Restart your device. Reset your PC.

Open SCANPST.EXE. Select Browse to select the Outlook Data File (.pst) you want to scan. If you need help locating your Outlook Data File, see Locating the Outlook Data Files. Note: By default, a new log file is created during the scan.

System File Checker is a utility in Windows that checks for problems with files on your computer. To run it, follow these steps: Make sure you've installed the latest updates for Windows, and then restart your machine. To find out more, read Update Windows.

Windows Update troubleshooter. Automatically repair system files and settings to improve device security. Next steps. The device should now be able to update as expected without further steps. Microsoft is working on a resolution to prevent this issue and will provide an update in an upcoming release.

Restoring files from a backup. Restoring files from previous versions. Learn how to recover files that have been lost, deleted, or accidentally changed.

Windows 10. To find downloads on your PC: Select File Explorer from the taskbar, or press the Windows logo key + E. Under Quick access, select Downloads. Note: If necessary, go to the View tab, select Navigation pane, and ensure that Navigation pane is checked. You can also find your Downloads folder under This PC.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.