OneDrive shows "This file can't be synced" - Microsoft Support
If you see the error message "This file can't be synced" you may need to do one or more of these steps to get the file syncing again, depending on the error: Move the file out of OneDrive and back in again. Select a section below to see the resolution steps. Need more help?
Applies To:
OneDrive for Business, Microsoft365.com, OneDrive (work or school), Microsoft Office, OneDrive (home or personal), OneDrive for Windows
Reset OneDrive - Microsoft Support
Resetting OneDrive only disconnects all your sync connections (including personal and work or school). Follow the steps below to reset your OneDrive app. 1. On your computer keyboard, press the Windows key and R at the same time to open the Run dialog box. 2. Copy or type wsreset.exe into the box then select OK.
Applies To:
OneDrive for Business 24, OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, OneDrive (work or school), Microsoft Office, OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows
Turn off, disable, or uninstall OneDrive - Microsoft Support
OneDrive is built in to some versions of Windows and can't be uninstalled. But you can hide it and stop the sync process, so it stays hidden. To do this, turn off all the OneDrive settings and remove the OneDrive folder from File Explorer. One more time, select and select Quit OneDrive. This removes the OneDrive icon from the Notifications area.
Applies To:
OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Microsoft365.com, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
Fix OneDrive sync problems - Microsoft Support
Learn how to fix common OneDrive personal or OneDrive for Business sync problems.
Applies To:
OneDrive for Business 24, OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, Office for business, Office 365 Small Business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business
Fixes or workarounds for recent issues in OneDrive
If you are experiencing problems accessing OneDrive, you can see the status of Microsoft Office Online Services at the Service Health portal. Important: The OneDrive sync app is no longer supported on Windows 7, 8, and 8.1. Learn more. Need more help? Tip: Get tech expertise with Business Assist.
Applies To:
Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows
"Finish installing update" appears in the system tray after you restart ...
After you restart your computer or OneDrive.exe, you experience one or more of the following symptoms: A warning will appear in the system tray: "Finish installing update. OneDrive needs your permission to finish installing an update".
Applies To:
SharePoint in Microsoft 365
Repair sync connections in OneDrive for work or school
Sync errors can occur for several reasons with OneDrive for work or school. Many errors can be fixed by using the Repair option in the OneDrive menu that you can see from the taskbar notification area. Note: This article applies only to the previous OneDrive for work or school sync app (groove.exe).
Applies To:
SharePoint Server 2016, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, Office for business, Microsoft 365 admin, OneDrive (work or school), SharePoint admin center
What do the OneDrive error codes mean? - Microsoft Support
Use gpedit.exe, modify a Group Policy. Navigate to User Configuration > Administrative Templates > Desktop > Prohibit User from manually redirecting Profile Folders. Set the value to "Not Configured." MORE INFORMATION. It is possible your company's administrators do not want you to configure this feature if the Group Policy is enabled.
Sync files with OneDrive in Windows - Microsoft Support
With OneDrive, you can sync files between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, and even through the OneDrive website at OneDrive.com.
Applies To:
OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint in Microsoft 365, Microsoft365.com, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Windows, SharePoint admin center, SharePoint in Microsoft 365 Small Business, SharePoint operated by 21Vianet
OneDrive shows "This file can't be synced" - Microsoft Support
If you see the error message "This file can't be synced" you may need to do one or more of these steps to get the file syncing again, depending on the error: Move the file out of OneDrive and back in again. Select a section below to see the resolution steps. Need more help?
Applies To:
OneDrive for Business, Microsoft365.com, OneDrive (work or school), Microsoft Office, OneDrive (home or personal), OneDrive for Windows