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Fix your Outlook email connection by repairing your profile
In Outlook 2013 or Outlook 2016, choose File. Choose Account Settings > Account Settings. On the Email tab, choose your account (profile), and then choose Repair. Note: The Repair option isn't available if you're using Outlook 2016 to connect to an Exchange account. Follow the prompts in the wizard, and when you’re done, restart Outlook.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business, Microsoft 365 admin
Outlook closes shortly after it is opened - Microsoft Support
Outlook for Microsoft 365. Last Updated: October 5, 2022. ISSUE. When you start Outlook Desktop, it gets past loading profile and processing, briefly opens, and then stops responding. You can confirm if this is the issue when Outlook stops by looking at the Windows Event Viewer Application Log for Event 1000 or Event 1001, and the following ...
Applies To: Outlook for Microsoft 365
My Outlook.com account has been hacked - Microsoft Support
Step 1: Clear your PC of viruses or malware before you change your password. If you have a good antivirus program installed, make sure it's up to date and then do a full scan of your system. If you don't have an antivirus app installed on your PC, Microsoft offers some solutions if you're running Windows 8.1 or Windows 10.
Applies To: Outlook.com
Secure your account if you think you’ve been hacked
Step 1: Try to sign in to your account. If you can't sign in to your account. Try resetting your Microsoft account password online. You can recover your account, even if a hacker has changed the password. First try to reset your password.
How to recover a hacked or compromised Microsoft account
Microsoft account. If you think your account has been hacked, use our interactive tool to help guide you to the right steps. Help with the Microsoft account recovery form. Help with account sign in verification codes. How to keep your account safe and secure. Combining Microsoft accounts. Accessing the account of someone who has died.
Outlook Desktop Exchange ActiveSync connections stopped working in ...
Outlook for Microsoft 365. Last Updated: February 29, 2024. ISSUE. After updating to Version 2401 Build 17231.20182 Outlook stops connecting when using the Exchange ActiveSync (EAS) protocol. STATUS: FIXED. This issue is fixed in Outlook Desktop Version 2402 Build 17328.20068 and higher.
Applies To: Outlook for Microsoft 365
Reset or recover your lost Microsoft account password
Home. . Account & profile. Reset or recover your lost Microsoft account password. Notifications. Info. Can't sign in? Follow these steps to reset your Microsoft account password. If you know the email address that you used to set up your Microsoft account (which is used to sign in to your Xbox profile), you can reset your password now:
Help protect your Outlook.com email account - Microsoft Support
Your account. Create a strong password and don't share it. Never reply to email asking for your password. Turn on two-step verification. Check your account's recent activity. Add an alternate email address and mobile phone number to your account. Your computer. Make sure your computer or phone operating system has the latest updates.
Applies To: Outlook.com
Outlook Desktop crashes sending an email from Outlook.com accounts
Outlook for Microsoft 365. Last Updated: November 30, 2023. ISSUE. When you send an email from your Outlook.com account, Outlook crashes. This issue happens for users on the Current Channel (Preview) channel on build 17029.20028. STATUS: FIXED. The fix for this issue has released in Version 2311 Build 17029.20068.
Applies To: Outlook for Microsoft 365
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...