Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

Learn how to fix the issue of Outlook Desktop stopping by looking at the Windows Event Viewer Application Log for Event 1000 or Event 1001. The issue occurs when the EmailAddress string data value under the Office identity is blank.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Sometimes you need to make a change to your email account settings. If you have a new password, if your email provider has asked you to change settings, or if you're having problems with sending and receiving email, you can change your email account settings through Mail in the Windows Control Panel, or from Outlook.

When you send an email from your Outlook.com account, Outlook crashes. This issue happens for users on the Current Channel (Preview) channel on build 17029.20028. STATUS: FIXED. The fix for this issue has released in Version 2311 Build 17029.20068.

Outlook stops connecting when using the Exchange ActiveSync (EAS) protocol after updating to Version 2401 Build 17231.20182. Learn how to revert to an earlier version, disable updates, or check for a fix in Version 2402 or higher.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

If you already redeemed a product key, you're simply reinstalling the apps, or you know you have an assigned license through work or school, you can skip ahead and go to the section sign in to download and install Microsoft 365 or Office.