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Uninstall or remove apps and programs in Windows
Press and hold (or right-click) on the program you want to remove and select Uninstall or Uninstall / Change. Then follow the directions on the screen. Need more help? If you can't find an app or program, try the tips in See all your apps in Windows 10 and Program is not listed in add/remove programs after installation.
Remove specific prevalent malware with Windows Malicious Software ...
Each release of the tool helps detect and remove current, prevalent malicious software. This malicious software includes viruses, worms, and Trojan horses. Microsoft uses several metrics to determine the prevalence of a malicious software family and the damage that can be associated with it.
Remove malware from your Windows PC - Microsoft Support
Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC. Important: Before you use Microsoft Defender Offline, make sure to save any open files and close apps and programs. Open your Windows Security settings.
Applies To: OneDrive (home or personal), OneDrive for Windows
Uninstall Office automatically - Microsoft Support
Download the automated tool. At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe file. Select the version you want to uninstall, and then select Next. Follow through the remaining screens and when prompted, restart your computer.
Uninstall Office from a PC - Microsoft Support
Option 1 - Uninstall Microsoft 365 from the Control Panel. Option 2 - Completely uninstall Microsoft 365 with the uninstall support tool. Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Download and install or reinstall Office 2019, Office 2016, or Office ...
From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options. Choose the language and bit version you want, and then select Install.
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
How to prevent and remove viruses and other malware
2. Use the free Microsoft Safety Scanner. Microsoft offers a free online tool that scans and helps remove potential threats from your computer. To perform the scan, go to the Microsoft Safety Scanner website. 3. Use the Windows Malicious Software Removal Tool.
Request a refund for digital games | Xbox Support
Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.
Use the Office offline installer - Microsoft Support
Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
About the Microsoft Support and Recovery Assistant
The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.
Applies To: Outlook for Microsoft 365, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft 365 admin