Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

Restoring files from a backup. Restoring files from previous versions. Learn how to recover files that have been lost, deleted, or accidentally changed.

Select Payment & billing > Order history. Order history. You can use the filters to specific billing periods or to review In progress, Returned/Refunded, Digital, or Physical orders that were bought with this Microsoft account. Troubleshoot purchase history issues. Collapse all.

. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters. Codes can be digital or physical cards that you purchase from Microsoft or a trusted retailer.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time.

Download drivers and firmware for Surface - Microsoft Support. Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware.

Press the Xbox button to open the guide, select Profile & system > Settings > Devices & connections > Controllers & headsets, and then select the controller you want to update. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

A digital license (called a digital entitlement in Windows 11) is a method of activation in Windows 11 that doesn't require you to enter a product key. A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX.

Manage. Remove malware from your Windows PC. OneDrive (home or personal) OneDrive for Windows. Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC.