Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

A product key is a 25-character code used to activate Windows. What you'll see is PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. After determining which activation method you use, follow the steps in the corresponding Activate using a digital license or Activate using a product key .

Go to Profile & system > Settings > Account > Payment & billing. Select Order history to view your purchases. On the web. Sign in to account.microsoft.com. Select Payment & billing > Order history. Order history.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Windows 11 Windows 10. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Microsoft Defender Antivirus is a powerful tool that finds and removes malware from your PC. Here's how to use it in Windows 10 or 11 to scan your PC. Important: Before you use Microsoft Defender Offline, make sure to save any open files and close apps and programs. Open your Windows Security settings.

Windows 10 Windows 8.1 Windows 7. You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

For version 22H2 devices that receive updates directly from Windows Update or Windows Server Updates Services (WSUS), devices automatically get the enablement package by installing the feature update to Windows 11, version 23H2. How to get this update. Prerequisites.