Update drivers through Device Manager in Windows. Tip: The best way to get driver updates in Windows is automatically using Windows Update. For more information, see Automatically get recommended drivers and updates for your hardware.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Get Help has troubleshooters, or diagnostic tests, that can check your system configuration for anything that might be causing issues using your devices. View troubleshooter results. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Support for Windows 10 has ended on October 14, 2025. After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more.

In the Windows Security app on your PC, select Device security, or use the following shortcut: Device security. A Secured-core PC is designed to provide advanced security features right out of the box. These PCs integrate hardware, firmware, and software to offer robust protection against sophisticated threats.

Learn how to find your BitLocker recovery key in Windows.

Find out what to do if your game crashes because of your antivirus software on Windows 10.

If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select the Get help button below.

You'll first want to find out if your Windows 11 is activated and linked to your Microsoft account. It is essential that you link your Microsoft account to the Windows 11 license on your device.