Learn how to resolve errors related to running Office installed by Click-to-Run and Windows Installer (MSI).

These log files can be sent to Microsoft automatically if you have chosen to enable the collection and processing of optional diagnostic data by Microsoft. Note that even when you’ve enabled the processing of optional diagnostic data, Microsoft may not always collect these log files.

Depends on your Microsoft 365 or Office installation type (Click-to-run or MSI-based), you'll see the following options to proceed with the repair. Follow the steps for your installation type. Repair broken Office app installations.

Not sure which type of install you have? If you have a Click-to-Run or an MSI installation, uninstall Microsoft 365 using the Control Panel or download the uninstall support tool. Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC.

Fixes or workarounds for recent issues in classic Outlook for Windows.

Starts Word and opens a read-only copy of a document that is stored on a Microsoft Windows SharePoint Services site. The site must be on a computer that is running Word 2007 or later or Windows SharePoint Services 2.0 or later. Note: If the document is checked out to you, the /h switch has no effect. Word opens the file so that you can edit it.

We recommend that you install all updates that apply to you. To download an update, select the corresponding Knowledge Base article in the following list.

With Click-to-Run, it is easier to always be running the latest and most secure version of Office. Click-to-Run gets the latest version right away instead of having to get updates immediately, which can take another 60 minutes over the Internet.

You can install a free trial of Microsoft Office 2010 with Click-to-Run, which is a program that streams Office to your computer. With Click-to-Run you can begin using your Office programs while they are being downloaded and installed. The free trial is a way for you to evaluate Office 2010 for a limited time with no payment.

Windows cannot find "c:\program files\microsoft office\root\office16\outlook.exe" Make sure you typed the name correctly, and then try again. This issue may occur for any Office application and for other non-Office applications.