Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Start your device from the USB drive that was created with Recovery Drive. The process to boot from a USB drive may vary by manufacturer, so refer to your device's manual if needed. Create a recovery drive to reinstall Windows in case you experience a major issue such as hardware failure.

You’re unable to empty the Recycle Bin or delete a file or a folder inside the Recycle Bin. When you try to rename or move a file, you receive the following error message: "The file or folder does not exist."

When you try to install, update or start a program or a file, you receive the following error message: Error: Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.

There are several steps involved in creating and using a USB recovery drive. Please select the area where you need assistance. If you are just starting, begin by downloading the factory recovery image. Download a factory recovery image.

Learn how to create installation media for installing or reinstalling Windows.

Microsoft is working on a resolution to prevent this issue and will provide an update in an upcoming release.

To set up File History, you need to connect an external drive or configure a network location where the backups will be stored. Once enabled, File History will periodically scan your files for changes and create backups of the modified files.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.