Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Microsoft is working on a resolution to prevent this issue and will provide an update in an upcoming release.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

Follow these steps to automatically diagnose and repair problems with files and folders in Windows. These problems might include the inablility to delete files or folders from the Recycle Bin, or troubles with trying to copy, move, rename, or delete a file. Select the Download button on this page.

When you try to install, update or start a program or a file, you receive the following error message: Error: Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Update process is stuck due to an incomplete update or connection issue. Warning: Microsoft only recommends trying the procedures in this section if you're comfortable working in the command line.

By booting from the installation media and selecting the appropriate recovery options, you can restore your system to a stable state without the need for a complete wipe. In cases where a fresh start is required, the installation media can be used for a new installation of Windows.

Learn about Windows RE, how to access it, and the different tools it offers.

Each Surface device is eligible to receive new driver and firmware updates until its end-of-servicing date listed in Surface devices driver and firmware lifecycle for Windows-based devices. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.