To install this update, use one of the following release channels. This update is available through Windows Update. It will be downloaded and installed automatically. To get the standalone package for this update, go to the Microsoft Update Catalog website.

To check the device's Windows 11 hardware compatibility, use the PC Health Check app available at the following link: To see if this PC can run Windows 11, check the hardware requirements or visit your PC manufacturer' website.

Learn how to update your security processor or TPM firmware to protect Windows 10 and your device from attacks by malicious software.

Learn how to create installation media for installing or reinstalling Windows.

After a fresh install or an In-place upgrade to Windows 11, version 24H2, you might face issues with connecting via DirectAccess. You might observe that the DirectAccess connection is not completing and remains in a ‘connecting’ state. Additionally, you can determine if you are affected by this issue by following the below steps:

Each Surface device is eligible to receive new driver and firmware updates until its end-of-servicing date listed in Surface devices driver and firmware lifecycle for Windows-based devices. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

Download the drivers for the desired device from the device manufacturer's site. Make sure to download the correct drivers that match the version and architecture of Windows. Once downloaded, if necessary, uncompress the downloaded drivers. Make a note of where the drivers are located on the Windows device.

Microsoft is working on a resolution to prevent this issue and will provide an update in an upcoming release.

Update process is stuck due to an incomplete update or connection issue. Warning: Microsoft only recommends trying the procedures in this section if you're comfortable working in the command line.