If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. To do this, follow these steps: Open an elevated command prompt.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Learn how to run System File Checker in Windows to check if your computer has problems with files.

PC Health Check includes diagnostics to monitor device health and troubleshooting to improve performance, all from the convenience of a single dashboard. Key features include: Windows 11 eligibility: Provides a comprehensive eligibility check based on the minimum system requirements for Windows 11.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Run to start that troubleshooter.

The easiest way to see if a device meets the requirements for Windows 11 after making hardware changes to the device is with the PC Health Check app: Download and install the PC Health Check app. The PC Health Check app can be downloaded from the following link: Right-click on the Start menu and select Search.

This article describes the Microsoft Hardware Diagnostic tool (Hwinfo.exe). NOTE: This article discusses an unsupported tool (Hwinfo.exe). Microsoft Technical Support does not support this tool and provides this article for informational purposes only.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

To find the link for the driver you need, select the dropdown list below and then scroll through it to find the type of Surface you have. After you've selected it, you'll see the available links for that type of Surface device model. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi.