If you are using a Windows 11 device, start by running the automated audio troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most audio problems. If you are using an older version of Windows or a mobile device, please skip to General troubleshooting steps. Run the troubleshooter in Get Help.

Learn how to get the latest software and driver updates for your Windows 10/11 device so you can keep playing your Xbox games.

Update drivers through Device Manager in Windows. Tip: The best way to get driver updates in Windows is automatically using Windows Update. For more information, see Automatically get recommended drivers and updates for your hardware.

Windows 11 uses Windows Update to install recommended drivers automatically and lets you manually install optional driver updates when they’re available. Note: Optional drivers aren’t installed automatically. To manually install optional driver updates: Select Start and then select Settings > Windows Update > Advanced options.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter.

Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.

Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

Try the following troubleshooting steps to resolve the issue: If you are using a Windows 11 device, start by running the automated Bluetooth troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix this Bluetooth problem.

Download and install the latest Bluetooth driver for Windows 10. Explore subscription benefits, browse training courses, learn how to secure your device, and more.