To resolve this problem, perform the System File Checker scan in safe mode, and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir% \WinSxS\Temp. Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir% \Logs\CBS\CBS.log.

To find the link for the driver you need, select the dropdown list below and then scroll through it to find the type of Surface you have. After you've selected it, you'll see the available links for that type of Surface device model. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. The app connects your computer with the Microsoft support agent’s computer using a remote connection. The Microsoft support agent will give you a security code—enter it when prompted.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter. If you see the File Download box when you start downloading, select Run or Open.

To determine why you received an error message, follow these steps: %systemroot%\debugNote %systemroot% is the path and the folder name where the Windows system files are located. Typically, this is C:\Windows, although you can designate a different drive or folder when you install Windows. Locate the error code.

Windows Update can help fix problems with your PC. Fix problems using Windows Update is a recovery tool that can help resolve issues related to updates. Using this tool will reinstall the current version of Windows on your device. This tool preserves all your apps, documents, and settings.

Get Started with Microsoft Edge. To open Internet Explorer 11, select Start , and enter Internet Explorer in Search . Select Internet Explorer (Desktop app) from the results. If you can't find Internet Explorer on your device, you'll need to add it as a feature. Select Start > Search , and enter Windows features.