Zip and unzip files - Microsoft Support
To unzip a single file or folder, open the zipped folder, then drag the file or folder from the zipped folder to a new location. To unzip all the contents of the zipped folder, press and hold (or right-click) the folder, select Extract All..., and then follow the instructions.
Fix problems that block programs from being installed or removed
Block you from uninstalling a program through Add or Remove Programs (or Programs and Features) in Control Panel. If you're trying to remove malware, you can use Windows Security (or another antivirus tool), or you can use the Windows Malicious Software Removal tool.
List of security program cleanup and uninstall tools
Provides links to the uninstall tools and directions for many security programs.
How to troubleshoot Windows Installer errors - Microsoft Support
The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation.
Uninstall or remove apps and programs in Windows - Microsoft Support
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
Download and install apps - Microsoft Support
Learn how to download and install apps you need from your Microsoft 365 business subscription.
Use the System File Checker tool to repair missing or corrupted system ...
Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.
Windows File Recovery - Microsoft Support
Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.
Use the Office offline installer - Microsoft Support
Open the Office folder in the virtual drive, and then select either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation.
Applies To:
Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Recovery Drive - Microsoft Support
Follow these steps to reinstall Windows using the recovery media: Start your device from the USB drive that was created with Recovery Drive. The process to boot from a USB drive may vary by manufacturer, so refer to your device's manual if needed.