Fix problems that block programs from being installed or removed
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.
Uninstall or remove apps and programs in Windows
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
Remove specific prevalent malware with Windows Malicious Software ...
Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Deploy Windows Malicious Software Removal Tool in an enterprise ...
Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see the "Covered malware families" list in the "Release information" section of KB 890830). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Windows Security app update - Microsoft Support
This update provides the latest updates for the Windows Security platform. The platform is composed of the Windows Security app and its underlying service. To obtain the current version of Windows Security app, please run the following PowerShell command: Get-AppPackage Microsoft.SecHealthUI. Manually download the update. 64-Bit | ARM64.
How to troubleshoot Windows Installer errors - Microsoft Support
You can use the Wilogutl.exe tool to analyze log files from a Windows Installer installation. This tool may suggest solutions to errors that are found in a log file.
Virus and Threat Protection in the Windows Security App
Real-time protection is a feature in the Windows Security app that continuously monitors your device for potential threats such as viruses, malware, and spyware. This feature ensures that your device is actively protected by scanning files and programs as they are accessed or executed.
Running troubleshooters in Get Help - Microsoft Support
Get Help has troubleshooters you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.
Automatically fix Windows security issues - Microsoft Support
Troubleshoots and fixes common issues with security and malware prevention in Windows.
How to start a scan for viruses or malware in Microsoft Defender
Here's how to do that on Windows, Mac, or Android.
Applies To:
Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows