Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall. Note: Some apps can't be uninstalled from the Settings app right now.

. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters. Codes can be digital or physical cards that you purchase from Microsoft or a trusted retailer.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

How to redeem a gift card or download code in Windows. Open the Microsoft Store app below. Microsoft Store. Select your personal icon at the top of the app and then select Redeem code or gift cards. Enter the 25-character code, and then select Redeem. Don’t worry about hyphens, the system takes care of those for you.

Open Get Help. Checking your Windows activation status. You'll first want to find out if your Windows 11 is activated and linked to your Microsoft account. It is essential that you link your Microsoft account to the Windows 11 license on your device.

The following tips can help you pinpoint the issue affecting your device. Before you begin, make sure your device is plugged into a power source and connected to the internet. Then, try the steps listed below to get your PC to update. Some updates require administrator access. If your account doesn't have administrator access, see Create a ...

In Outlook, go to your email folder list, and then select Deleted Items. Important: If you don't see the Deleted Items folder, but instead see the Trash folder, your account doesn't support recovering an item that's no longer in your Deleted Items folder. On the Home tab, select Recover Deleted Items From Server.