First, you'll need to download the troubleshooter. When prompted, select Run or Open.

On rare occasions, you may experience issues while installing an Xbox game to your PC or handheld device. Listed below are a set of recommendations that can help alleviate any issues you may run into.

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There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly. Uninstall from the Start menu.

Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

To find a specific download, sign in to the Order history page with the Microsoft account you used to make the purchase. Find the software, and then select Product key/Install. Note. If you're having problems installing an app from the Microsoft Store, see Fix problems with apps from Microsoft Store.

Unlike a demo, which may only have one or two levels, a trial may be the whole game but only playable for a few hours prior to purchase. If you choose to purchase, the trial unlocks the full game, and you don’t need to download it again.

First, sign in to your Microsoft account. Next, work through these possible solutions in the order presented. Select the Close (X) button in the upper-right corner of the app window to close it. Then, reopen the app. Make sure Windows has the latest update: Select check for updates now, and then select Check for updates.

Find troubleshooting help for your game/app on Xbox console or Windows device.

Alternatively, if installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation.