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Results for "Windows 10 App troubleshooter"

Fix problems with apps from Microsoft Store

If you're in Windows 10 and you're having problems with an app from Microsoft Store, consider these updates and fixes.

First, sign in to your Microsoft account . Next, work through these possible solutions in the order presented.

  1. Make sure Windows has the latest update : Select check for updates now , and then select Check for updates.  Or, select the Start   button, then select Settings   > Update & Security   > Windows Update   > Check for Updates. If there is an available update, select Install now.
  2. Make sure that your app works with Windows 10. For more info, see  Your app doesn't work with Windows 10 .
  3. Update Microsoft Store: Select the Start  button, and then from the apps list, select Microsoft Store. In Microsoft Store, select See more   > Downloads and updates > Get updates . If an update for Microsoft Store is available, it will start installing automatically. 
  4. Troubleshoot games: If you're having issues installing a game, see Troubleshoot game installations on Windows 10 .
  5. Repair or reset your apps:  See Repair or Remove programs in Windows 10 .
  6. Reinstall your apps:  In Microsoft Store, select See more    > My Library . Select the app you want to reinstall, and then select Install
  7. Run the troubleshooter: Select the Start  button, and then select Settings  > Update & Security   > Troubleshoot , and then from the list select Windows Store apps  > Run the troubleshooter.  

Here's more help 

  1. If you can't find Microsoft Store, see  Trouble finding Microsoft Store in Windows 10
  2. If you're having trouble launching Microsoft Store, see  Microsoft Store doesn't launch .
  3. If you can launch the Microsoft Store but you are just having trouble finding or installing an app, see  I can't find or install an app from Microsoft Store .
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Fix problems with apps from Microsoft Store

Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter. Here's more help If you can't find Microsoft Store, see Trouble finding Microsoft Store in Windows 10.

Repair apps and programs in Windows 10

You can repair some apps and programs if they're not running correctly. Note that you won't see repair, change, or modify options for all apps and programs. Repair options from the Settings page. Select Start > Settings > Apps > Apps & features. Or just click the shortcut link at the bottom of this article. Select the app you want to fix.

Use a fix-it tool with Windows 10

Instead of fix-it tools, Windows 10 uses troubleshooters to help you solve problems with your PC. To run a troubleshooter: Select Start > Settings > Update & Security > Troubleshoot , or select the Find troubleshooters shortcut at the end of this topic.

Windows Update Troubleshooter

Select Start > Settings > Update & Security > Troubleshoot > Additional troubleshooters. Next, under Get up and running, select Windows Update > Run the troubleshooter. When the troubleshooter is finished running, it's a good idea to restart your device. Next, check for new updates.

Windows Update Troubleshooter for Windows 10

Select Start > Settings > Update & Security > Troubleshoot. Next, under Get up and running , select Windows Update > Run the troubleshooter . When the troubleshooter is finished running, it's a good idea to restart your device.

Using the Activation troubleshooter

If you're unable to activate Windows 10, the Activation troubleshooter could help. To use the troubleshooter, select Start > Settings > Update & Security > Activation , and then select Troubleshoot .

Fix problems that block programs from being installed or removed

The troubleshooter provides steps for you to follow. If a program isn't listed in the uninstall options, you'll be asked for that program's product code. To access the code, you'll need a tool for reading MSI files—which is typically available to IT professionals.

Resolve sync issues in Mail and Calendar apps in Windows 10

Before you begin, make sure that your device has the latest operating system and app updates. Try the general troubleshooting solutions in Troubleshooting Mail and Calendar apps for Windows 10. If that doesn't solve your issue, try the solutions below. Check the connectivity to your email server
Applies To: Calendar for Windows 10, Mail for Windows 10

Make older apps or programs compatible with Windows 10

In the search box on the taskbar, type the name of the program or app you want to troubleshoot. Select and hold (or right-click) it, and then select Open file location. Select and hold (or right-click) the program file, select Properties, and then select the Compatibility tab. Select Run compatibility troubleshooter.
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