How do I set up Work Folders in Windows or the Work Folders app? Your organization's IT admin sets up your Work Folders account. Once it's set up, do one of the following: If you have Windows, select the Start button, select Work Folders > Set up Work Folders, and then follow the instructions.

Work Folders is a place to store your work files so that you can open them from all computers and devices, even when you are offline. Your organization offers Work Folders, and has set it up for your domain account. You have a Windows 7 computer that is joined to your organization's domain.

Fixes an issue in which Work Folders stop working after the original certificate expires in the AD FS server. This issue occurs in Windows Server 2012 R2.

Fixes an issue that occurs when you use the Work Folders service that is authenticated by using AD FS server in Windows 8.1.

Troubleshoots and fixes common issues with file and folder operations in Windows.

When you disconnect the computer or device from the network or change to a new network that does not have access to the Work Folders server, you receive a message bubble that contains a confusing error in Action Center. There is no specific error.

In the search box on the taskbar, enter control panel and select Control Panel from the results. Select Programs > Programs and Features. Right-click the program you want to fix and select Repair, or if that’s not available, select Change. Then follow the directions on the screen. For more tips, see Repair an Office application.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Windows File Explorer helps you find, open, organize, and manage files and folders on your PC and in the cloud. To open File Explorer in Windows 11, select it on the taskbar or the Start menu, or press the Windows logo key + E on your keyboard. How to use File Explorer: