There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

Use the System File Checker tool to repair missing or corrupted system files. When critical Windows system files are missing or corrupted, some Windows features may stop working correctly or Windows may stop responding altogether.

To resolve this problem, try to identify and remove deceptive software from your computer. To do this, use one or all the following methods. Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Potentially unwanted applications (PUA) are a category of software that can cause your machine to run slowly, display unexpected ads, or at worst, install other software which may be more harmful or annoying. Windows Security has reputation-based protection that can help protect your PC from potentially unwanted applications.

Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see the "Covered malware families" list in the "Release information" section of KB 890830). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.

Here's how to do that on Windows, Mac, or Android.

Follow these steps to reinstall Windows using the recovery media: Start your device from the USB drive that was created with Recovery Drive. The process to boot from a USB drive may vary by manufacturer, so refer to your device's manual if needed.

Using this tool will reinstall the current version of Windows on your device. This tool preserves all your apps, documents, and settings. Make sure to keep your PC connected to a power source and the internet during reinstallation. The reinstall will take you to the Windows Update page in Settings.

Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. These often help resolve issues without the need to contact support. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Available Microsoft 365 troubleshooters.