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Discover the step-by-step process to change or reset your Windows password if you've lost or forgotten it. This guide will help you regain access to your Windows account quickly and securely.

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Accessible help and resources to get your Xbox questions answered. Check the Xbox services, games, and apps for any service outages.

Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

All but the original Xbox Wireless Controller can take updates wirelessly without connecting with a USB cable. This controller has a small, circular 3.5-mm port on the bottom of the controller (if your controller has this port, you can only update via USB cable).

Before you begin troubleshooting connection or power issues with your Xbox controller, make sure that you try the following: Check the battery: Replace the controller batteries with fresh ones, or make sure that the rechargeable controllers are fully recharged.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Learn how to fix the error "Sorry, something's wrong with your Microsoft account" so you can sign in to the Xbox network.

We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.