I can't send or receive messages in Outlook - Microsoft Support
In Outlook, sometimes your outgoing messages get stuck in your outbox and just won't send. Learn about some ways to get them moving.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016
Fixes or workarounds for recent issues on Outlook.com
To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here.
Applies To: Outlook.com
Repair Outlook Data Files (.pst and .ost) - Microsoft Support
You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape.
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Microsoft365.com, Microsoft Office
Outlook email stuck - Microsoft Support
When this problem occurs, the message remains in your Outbox folder until you manually initiate a Send/Receive operation (for example, press F9 or select send or receive).
Applies To: Outlook.com
Can't send or receive email in Outlook.com - Microsoft Support
Learn how to fix Outlook.com email sync issues if you can't receive or send messages.
Applies To: Outlook.com
February 10, 2026—KB5077181 (OS Builds 26200.7840 and 26100.7840 ...
Use Deployment Image Servicing and Management (DISM.exe) to install the target update. DISM will use the folder specified in PackagePath to discover and install one or more prerequisite MSU files as needed. Or use Windows Update Standalone Installer to install the target update.
Outlook stops responding when you attach an email .MSG file
If you urgently need to mitigate the issue, use Outlook Web Access (OWA) or New Outlook to send emails that require .MSG file attachments. Alternatively, you can revert Outlook Desktop to the builds prior to the issue.
Command-line switches for Microsoft Office products
Re-registers Word in the Windows registry. This switch starts Word, runs Office Setup, updates the Windows registry, and then closes.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016
Open encrypted and protected messages - Microsoft Support
Learn how to open encrypted emails. Outlook protected messages have a banner at the top of the message that informs you of restrictions. Outlook should open the message like normal. Otherwise, follow instructions for opening encrypted or protected mail.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook 2016 for Mac, Microsoft365.com, Outlook on the web, Outlook.com, Outlook for Mac 2011, Microsoft Office, New Outlook for Windows, Outlook for Android, Outlook for iOS, Outlook Web App
How to send malware to Microsoft for analysis
Describes the methods that you can use to prepare and send samples of malware (such as viruses, spyware, worms, and adware) to Microsoft.