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If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

Find your BitLocker recovery key. Windows 11 Windows 10. A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business, Microsoft 365 admin

If you delete files or folders that you're syncing, you can restore them from the Windows recycle bin on your PC. To put your Windows recycle bin on your desktop, see Show or hide the Recycle Bin. The information in this article also applies to OneDrive (for work or school) files.

Applies To: SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365, SharePoint Server 2010, Microsoft Teams

In the search box on the taskbar, enter device manager, then select Device Manager. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Select Search automatically for updated driver software. Select Update Driver.

Learn to delete or restore files from your OneDrive recycle bin in Android or iOS, plus how to see how much storage you have available in your personal OneDrive account.

Applies To: OneDrive for Business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal)

Restore an item from the SharePoint in Microsoft 365 site collection Recycle bin. On modern team sites and classic sites (subsites), in the left pane, select Recycle bin. On modern communication sites, select Site contents, and then select Recycle bin in the top navigation bar.

Applies To: SharePoint Server Subscription Edition, SharePoint Server 2019, SharePoint Server 2016, SharePoint Server 2013, SharePoint Server 2013 Enterprise, SharePoint in Microsoft 365

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin, and if you're a Microsoft 365 subscriber, you can even restore your entire OneDrive if something goes wrong.

Applies To: OneDrive for Business, SharePoint Server Subscription Edition, SharePoint Server 2019, Office for business, Microsoft 365 admin, OneDrive (work or school), OneDrive (home or personal), OneDrive (work or school) operated by 21Vianet, OneDrive for Mac, OneDrive for Windows

Download the offline installer from your account portal. To download the offline installer, go to www.office.com. If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now.

Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.