Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

To resolve this problem, perform the System File Checker scan in safe mode, and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir% \WinSxS\Temp. Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir% \Logs\CBS\CBS.log.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

. Games & apps. Troubleshoot issues with the Xbox app for Windows. If you’re having problems installing or playing a game from the Xbox app on your PC or Windows device, try the following solutions. Solutions. Collapse all. Problems installing a game from the Xbox app. Run the Gaming Services Repair Tool.

When Office app closes unexpectedly before you save your most recent changes, Document Recovery automatically opens the next time you open the Office app to help you get your file back. Tip: If you are a Microsoft 365 subscriber the safest way to work is to store your files on OneDrive or SharePoint and use AutoSave. Windows macOS.

. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters. Codes can be digital or physical cards that you purchase from Microsoft or a trusted retailer.

If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization. Note: Many Windows 10 PCs—and all PCs that come preinstalled with Windows 11—already have virtualization enabled, so you may not need to follow these steps. Before you begin, determine your device model and manufacturer.

How to get this update. Prerequisites. Before updating to Windows 11, version 23H2 using an enablement package, you must be running Windows 11, version 22H2. You must have the following prerequisite installed before applying this update: October 31, 2023—KB5031455 (OS Builds 22621.2506 and 22631.2506) Preview or a later cumulative update.