If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

Automatically update Windows 10, Windows 11, and Surface drivers and firmware. After following the preparation steps, see Update Windows to learn how to check for updates and install them. Or select the Check for Windows updates button below to open Windows Update in Settings. Check for Windows updates.

The latest Xbox controller firmware update may affect Bluetooth connectivity and performance with some older non-Xbox devices. If your controller is having Bluetooth-related issues after a firmware update, you can choose to revert your controller to an earlier firmware version to correct the problem. Things to keep in mind.

Update your Xbox Wireless Controller. Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app.

Back up by uploading to OneDrive. To bulk delete, move, or manage where you store your game clips or screenshots on your Xbox console, launch the Captures app: Press the Xbox button to open the guide. Go to My games & apps > See all > Apps > Captures. Set your filters to locate the captures you want to back up.

Find your BitLocker recovery key. Windows 11 Windows 10. A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

How to format a USB flash drive or external storage device to NTFS on Windows. To update or repair an Xbox console from a USB flash drive, you'll need a 4 GB USB flash drive formatted to NTFS. For more info about troubleshooting system updates, see: Troubleshoot system updates on Xbox.

Restore deleted files and folders or restore a file or folder to a previous state. Navigate to the folder that used to contain the file or folder, right-click it, and then select Restore previous versions.

Your PC isn't working well and you recently installed an app. Restore from a system restore point. You suspect your device has been infected. Use installation media to reinstall Windows 11. Select one of the recovery options below and follow the steps to try to get things working again.