Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

The Microsoft Defender Offline scan will automatically detect and remove or quarantine malware. Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

Automatically update Windows 10, Windows 11, and Surface drivers and firmware (Recommended) Manually update Surface drivers and firmware (Advanced) You'll find the links for drivers after choosing your Surface model in the dropdown list in this section.

Windows 11 Windows 10. A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive.

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin, and if you're a Microsoft 365 subscriber, you can even restore your entire OneDrive if something goes wrong.

Update your Xbox Wireless Controller. Keeping your controller updated with the latest software maximizes your controller's capabilities and compatibility. You can update your controller wirelessly, with a USB connection, or on a PC using the Xbox Accessories app.

Fixes an issue in which recycled files are deleted permanently if you delete files from a DFS link in a network environment on a client computer that is running Windows 7 or Windows Server 2008 R2 after you redirect the Recycle Bin to the DFS link.

When you try to install, update or start a program or a file, you receive the following error message: Error: Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.

Windows 11. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Follow these steps before selling or gifting a Windows 10 device or Xbox One console.