The Group Policy client service calls a gpupdate/refresh_policy remote procedure call (RPC). In this scenario, the Svchost.exe process that hosts the Group Policy client service crashes.

The Fix it solution checks whether if an application is running that is using NTVDM.exe. If an application that is using NTVDM is running, you will receive a message prompting you to close the application before you continue.

When critical Windows system files are missing or corrupted, your operating system may begin to malfunction. Common symptoms include Windows features not working properly, system errors, or Windows becoming unresponsive or freezing.

Regedit.exe uses .reg files to import and export registry subkeys and values. You can use these .reg files to remotely distribute registry changes to several Windows-based computers.

To address the known issue, if you download and then install this security update from the Microsoft Download Center for Windows Server 2008 R2 or Windows Server 2012, you should select both update 3000483 and update 3004375. You must install both of these updates to address the known issue.

Outdated or corrupt video drivers can cause Windows Explorer to stop working. Downloading and installing the latest video driver can solve many of these issues. You can do this from using Windows Update or by visiting your system manufacturer’s website or by contacting them directly.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Because the UPN and the SAM name are different in this case, the credentials in the Lsass.exe process are not updated. To resolve this issue in Windows 8 or Windows Server 2012, install the update rollup 2883201.

After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.

These new features will remain dormant until they are turned on through the “enablement package,” a small, quick-to-install “master switch” that activates the Windows 11, version 25H2 features.