Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

Tap the Windows Start button and type BitLocker. Select the Manage BitLocker Control Panel app from the list of search results. In the BitLocker app select Back up your recovery key. Select where you want the key backed up.

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

When Office app closes unexpectedly before you save your most recent changes, Document Recovery automatically opens the next time you open the Office app to help you get your file back. Tip: If you are a Microsoft 365 subscriber the safest way to work is to store your files on OneDrive or SharePoint and use AutoSave. Windows macOS.

You'll also find a section about imaging for IT professionals. Prepare your Surface before updating. To prepare for updates: Attach your Surface Type Cover or Surface Dock (if you have one) so it gets the latest updates, too. Make sure you have an internet connection.

A product key. Your 25-character product key (not required for digital licenses). For help finding it, go to Find your Windows product key. After you've created the installation media, you can reset or reinstall Windows. To learn more, go to Recovery options in Windows.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Windows 10. Unlike in previous versions of Windows, you’ll need to use the media creation tool to create an ISO file to install Windows 10. Make sure you have a license to install Windows 10, and then follow these steps: On the Windows 10 download page, download the media creation tool by selecting Download now, then run the tool.

Option 1: Use the Windows Security app. Run Settings > Update & Security > Windows Security > Device Security. If you do not see a Security processor section on this screen your PC may have a TPM that is disabled. see How to enable TPM for more information or check your PC manufacturer’s support information for instructions. to enable the TPM.

Reset your PC. Use the Startup Repair function. Use installation media to reinstall Windows 11. Use installation media to restore your PC. Use a recovery drive to restore or recover your PC. Go back to your previous version of Windows. Restore from a system restore point. Learn about the recovery options in Windows.